Goldsmith Mortgages Privacy Policy

At Goldsmith Mortgages, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with the Privacy Act 2020 and other relevant legislation.

1. Information We Collect

We may collect and hold personal information necessary for us to provide you with mortgage and financial advisory services. This includes:

• Name, date of birth, and contact information (address, phone number, email)
• Employment details, income, and financial information (bank statements, payslips, assets, liabilities)
• Identification documents (passport, driver’s license)
• Credit history and credit reporting information
• Details regarding your mortgage or loan applications and interactions with us

2. How We Collect Your Information

We collect your personal information directly from you or your authorized representatives through:

• Forms you complete online or in person
• Information provided via phone or email
• Information we obtain with your consent from third parties, including credit reporting agencies, banks, or legal representatives

3. Use of Your Personal Information

We use the information collected for the following purposes:

• To assess your financial situation and provide appropriate mortgage or loan advice
• To assist in processing loan applications and securing financial products
• To comply with legal and regulatory obligations
• To communicate with you about your application, financial products, or updates related to our services
• For internal purposes such as compliance monitoring, auditing, and training

4. Disclosure of Your Information

We may share your personal information with third parties only when necessary to facilitate the services we provide. This includes:

• Financial institutions, lenders, or credit reporting agencies
• Regulatory authorities and law enforcement agencies (as required by law)
• Legal and financial representatives (with your consent)
• Service providers who assist us with technology, auditing, or administrative support

We do not sell or share your personal information with third parties for marketing purposes.

5. Data Security

We take reasonable steps to ensure that your personal information is kept secure and protected against unauthorized access, alteration, or disclosure. This includes:

• Secure storage systems and encryption of sensitive information
• Limiting access to personal information to authorized staff only
• Regular reviews of our security policies and procedures

However, please be aware that no system can be completely secure, and while we strive to protect your personal information, we cannot guarantee absolute security.

6. Accessing and Correcting Your Information

You have the right to access the personal information we hold about you and to request corrections if necessary. If you wish to do so, please contact us via the details below. We may need to verify your identity before fulfilling your request.

7. Cookies and Website Tracking

Our website may use cookies and similar technologies to enhance your browsing experience. You can control cookie settings in your browser; however, disabling cookies may affect the functionality of our website.

8. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most recent version will always be available on our website.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Goldsmith Mortgages
Email: admin@goldsmithmortgages.co.nz
Phone: 09 555 1608
Address: Level 4, 135 Broadway, Newmarket, Auckland